NZ flat rate shipping $6. Free shipping for orders over $150. Please sign up for our Newsletter to receive our latest updates.
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Shipping and Returns Policy

Shipping Policies

Please read our shipping policies. If you have any inquires please contact us by email at lindamccarthystudio@hotmail.com

Domestic:

  • Processing Time: Order verification, quality check and packaging. Please allow up to 2 days to dispatch your order.
  • Shipping Carriers: We post via NZ Post and/or Aramex formerly Fastway. Please allow 3 - 7 working days for delivery from mailing date. All orders are sent with a tracking number. Your tracking number will be sent to you via email.
  • Shipping Rates: A flat shipping rate for all orders is $6.00 For all orders of $150.00 or more we offer Free Shipping.
  • Exception: If New Zealand is in Level 3 or 4 lockdown we are unable to ship your order until our country drops down to at least level 2. We are sorry for any interruption.                                                                                
International: 
  • Processing Time: Order verification, quality check and packaging. Please allow up to 2 days to dispatch your order.
  • Australia: A flat shipping rate for all orders is $20.00. For all orders of $150.00 or more we offer Free Shipping.
  • Rest of the World:  A flat shipping rate for all orders is $55.00. For all orders of $300.00 or more we offer Free Shipping.
  • Shipping Carriers:  We post via NZ Post and/or Aramex formerly Fastway. Please allow 2 - 6 weeks for delivery from mailing date. All orders are sent with a tracking number. Your tracking number will be sent to you via email.
  • Exception: If New Zealand is in Level 3 or 4 lockdown we are unable to ship your order until our country drops down to at least level 2. We are sorry for any interruption.                                              

Returns/Exchange

If you are not 100% satisfied with your purchase, you may receive a credit or exchange the item(s) for up to 7 days to request a return (exceptions are if NZ is in level 3 or 4 lockdown). Item(s) must be unused and in the same condition as when purchased. All tags must be attached. Shoe boxes must also be returned intact.

Non Returnable Items: Stockings, Knickers, Cosmetics, Custom Made or Special Orders.

Return Policy: Returned items will not be accepted without prior approval. Items sent without prior approval may be returned. Shipping costs are the responsibility of the customer. Sales items may not be returned. All custom or special orders are non returnable. If an item is faulty we will meet our obligations under The Consumers Guarantees Act.

  • Return Mailing: Items must be sent with a tracking number, if you choose not to use a tracking number LMS is not responsible for any lost or damaged returns. An additional courier fee for returning item(s) will apply.

International Returns/Exchanges

Please contact us at lindamccarthystudio@hotmail.com for approval.